FlipCash

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We’re always here to help! Whether you want to return a product, claim a warranty, or just ask a question — the FlipCash team is ready to support you.

Choose the right form below based on your need and we’ll get back to you as soon as possible.

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Return Form

Did you receive a defective or incorrect product from FlipCash? Don’t worry — we’ve got a hassle-free return and replacement process.

When to use this form:

  • You received a wrong product

  • Product is not working on delivery

  • The item was damaged during transit

  • You’re not satisfied and want a replacement (conditions apply)

What you need to provide:

  • Order ID or IMEI Number

  • Clear photos or video of the product

  • Your contact details

  • Reason for return

Once we receive your request, our team will verify the issue and respond within 48 hours. If approved, a pickup will be scheduled and a replacement will be processed or refund issued as per policy.

Support Form

Have a question or facing an issue with our website or service? Reach out to our support team any time.

When to use this form:

  • You have questions about order status

  • Payment or invoice issues

  • Login or technical problems

  • General inquiries

What you need to provide:

  • Your name, email, and phone number

  • A detailed message about your issue

  • Any screenshots (if applicable)

Our support team is available Monday to Saturday (10am – 7pm) and will respond to most queries within 24 working hours.

Warranty Claim Form

FlipCash offers a 6-month warranty on selected repair services and parts. If you’re facing an issue after a recent repair, you can raise a warranty claim here.

When to use this form:

  • Your replaced screen has dead pixels or touch issues

  • Battery is not working as expected

  • Any hardware failure that falls under warranty terms

What you need to provide:

  • Order ID / Phone IMEI

  • Photos or video showing the issue

  • Copy of your service receipt (if available)

Once submitted, our technician will visit again or you may be asked to return the part. Based on the condition, we’ll either replace the part or refund the service.

Our Office

FlipCash – Pune Office
Sitaram Apartment, plot no 30/2, nearby Mehandale Garage, Pandurang Colony, Erandwane, Pune, Maharashtra 411004

Open: Monday to Saturday, 10:00 AM – 7:00 PM
Closed: Sundays and Public Holidays

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